TotalTails Care

Policy

Payments & Security

Last updated: July 29, 2026

Effective Date: July 25, 2026

At TotalTailsCare.com, we prioritize customer trust by providing a secure, transparent, and user-friendly checkout system. This policy explains our accepted payment channels, system encryption standards, and transaction policies.

Supported Payment Channels

All orders are processed through encrypted payment pathways to guarantee transaction integrity. We support the following payment methods:

  • Major Credit & Debit Cards: Visa, Mastercard, American Express, Discover

  • PayPal: Secure checkout via your PayPal wallet or linked funding sources

  • Venmo: Integrated through the PayPal checkout modal

  • Klarna: Split payment options powered by Stripe

  • Express Digital Wallets: Apple Pay, Google Pay, and Amazon Pay

Note for Buyers: A PayPal account is not required to complete a purchase. You can choose "Pay with Debit or Credit Card" at the checkout screen to proceed as a guest.

Technical Security & Safeguards

TotalTailsCare.com implements strong technical measures to safeguard every transaction:

  1. PCI DSS Compliance: All payments are processed by authorized external gateways operating under full PCI DSS certification.

  2. End-to-End SSL Encryption: Our store utilizes Secure Sockets Layer (SSL) encryption operating under HTTPS. This secures all personal data, addresses, and payment tokens against unauthorized interception.

  3. Non-Retention of Card Data: TotalTailsCare.com does not store, collect, or retain full card numbers or sensitive payment info on our databases.

  4. Account Safety: We advise users to set strong credentials for their customer accounts and maintain updated anti-virus software on their devices.

Billing Terms & Currency

  • Transaction Currency: All checkout calculations, shipping costs, and product prices are billed exclusively in U.S. Dollars (USD).

  • Payment Processing: Payment is charged at the moment of checkout authorization. If a fulfillment issue occurs, our team will reach out directly to resolve or refund the payment.

  • Receipts & Invoices: An automated order receipt featuring an itemized breakdown, tax details, and order reference number is sent to your email immediately after a successful transaction.

Geographic Service Restrictions

TotalTailsCare.com accepts payment methods and delivers products exclusively within the United States. We cannot process international cards or deliver to addresses outside the US. Please consult our Shipping & Returns Policy for details on order cancellations and refunds.

Customer Support & Billing Contacts

If you need help resolving a billing question, clarifying a charge, or completing an order, please contact our team:

  • Company Name: TotalTails Care LLC

  • Website: TotalTailsCare.com

  • Email: info@totaltailscare.com

  • Mailing Address: 1000 N West St Suite 1200, Wilmington, DE 19801

  • Live Support: Available on our storefront during standard business hours.